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707 20 50 20
Commercial Conditions
1. Purpose:

These General Conditions are intended, with order forms and other, and other items referred to therein, to regulate the terms and conditions governing access and use of the internet site with the address http: // store. portoenorte.pt, ("Website") and the agreement between, on the one hand, the company Yunit SERVICES SA, corporation number 504 977 229, with registered office at Praça de Alvalade, 6 - 8, 1700-036 Lisbon (hereinafter " Yunit ") and, on the other hand, the person (natural or legal) to make purchases through the site (" User "). The user must be 18 years of age and legal capacity to contract.

2. Conditions of Website Use:

Access to the Website by the User is free of charge and requires no prior registration of the user, except in specified situations. The poster, in accordance with law and these General Conditions, agrees to make a responsible and careful use of the Website, pledging, inter alia:
i. not to post, email, transmit any content that is unlawful, in particular, defamatory, invasive of another's privacy;
ii. do not make false pass by a natural or legal person;
iii. not available, transmit, send, negligent or culpable manner, any material that contains software viruses or any other computer code, files or programs aimed at interrupt, destroy or limit the functionality of any computer or computer system (hardware and software) or telecommunications equipment;
iv. not collect, store or otherwise make available in any format, personal information about other users.

The Yunit does not guarantee that:

i. Website work uninterrupted, be safe, without errors or work in infinite form;
ii. the quality of any product, service, information or other material purchased or obtained through the Website fill any expectation of the user over the same;
iii. No advice or information, whether oral or written, obtained by User or through the Website shall create any warranty not expressly these Terms.

3. Products / Services:
 
Any order for products and services is subject to their availability and, in the absence or difficulty of supply, Yunit reserves the right to inform the user of goods or services of quality and equivalent price. In this situation, if the user is not interested in such products and choose to exercise the right of withdrawal, any amounts paid will be refunded by Yunit and return shipping charges are borne by Yunit.

The catalog of products / services can be changed by Yunit at any time. The characteristics of the products are described in the catalog available through the Website at time of order. Photographs and Website constant images are merely illustrative and descriptions of products / services do not constitute any guarantee of compliance or adequacy expresses a product / service for a particular purpose. Constant catalog products are only available for delivery in mainland Portugal. The Yunit does not sell to minors.

 
4. Contract formation:

The information on the website and the General Conditions shall not constitute an offer to sell. The contract between the Yunit and the user will only be established after service activation or on shipment by Yunit communication confirmation of dispatch of the goods / services ordered, regardless of Yunit have received the order value.
 
5. Process Order:
 
The realization of any order must follow the procurement process defined on the Website. After ordering (which is a tender offer), you will receive an email receipt of order confirmation, which does not mean that this has been accepted. The order is subject to acceptance by Yunit that occurs when dispatched by this or the service activation.
 
6. Prices:
 
Except in cases of error evident, notorious or clear (where Yunit will not be required to provide the product / services), prices with VAT, products / services will be mentioned in each moment on the Website, plus any cost delivery and transport as 10th infra clause. If Yunit check the price of a product listed in an order is wrong, you should inform the user so that it can confirm the order with the new price or cancel the order. Prices are valid until 18:00 the next business day after the order has been submitted. From that date, prices may be amended by Yunit, without, however, have any impact on the confirmed orders.
 
7. Payment Methods:

Broad money available for purchases on the Website are:
i. ATM - a cash benchmark so you can settle your order will be made available to you through payment services / purchases of any ATM or through home banking from your bank;
ii. Credit card - you will be asked a number of credit card VISA / MASTERCARD, its validity and CVV security code, and the price of the product / service and expenses associated debited upon confirmation of receipt of order;
iii. PAYPAL - one of the largest payment platforms simply by entering your login information if you already have preloaded credit card. Optionally you can enter your payment details, just for this purpose choose "Client not registered";
iv. Bank transfer - will be given to you indicated the nibs / Yunit Account Numbers. For one of them should make a transfer at the exact amount of your order. Your order will be processed as soon as credited the value of the order or as soon as the Yunit receives notification that the transfer was ordered.
 
8. Safety:
 
The payment of your purchases is made through a specially designed payment system for Yunit, which, through the use of different bases of information data, ensures security and privacy addition.
The technology promoted by Yunit has the best encryption algorithm available today for secure commercial transactions, and therefore payment of purchases is done safely.

The payment system also features digital authentication certification. This will ensure you're doing the transaction with the area of ​​payment and specified bank.
 
9. Delivery and Transportation:
 
Orders will only be sent for delivery of the entire order after payment confirmation and existence of stock. Except in exceptional cases, the time, cost and delivery requirements of orders defined herein will depend on the mode of payment chosen by the user, especially with regard to when the payments are considered received.
 
Lack of stock / supply difficulties

If for lack of own stock or difficulty in supplying the product, for market or other reasons, the ordered products are not delivered within the above period, the Yunit may, within 15 days after receipt of order confirmation date, replace the goods concerned by other equivalent quality and price without any harm to the consumer. In this case, if after receiving the replacement product, the user intends to exercise the right of withdrawal, as detailed in section 10 below, Yunit bear the costs related to the return, collection and transport of the product concerned.
For the purposes of these terms and conditions, "delivery" is considered, in the case of the product, with the signing of the deposit slip at the agreed address or, in the case of service when it is activated.
 
Delivery terms
 
Orders are delivered to any point in mainland Portugal. Paid orders and / or processed by Yunit until 13.00 one business day, are delivered the next business day between 9:00 am and 18:00, unless the deadline communicated in the product description is different.
 
Delivery terms (furniture)
 
Orders are delivered to any point in mainland Portugal. Paid orders and / or processed by Yunit until 13:00 on Wednesday (business day) are delivered Thursday of the following week the 2nd Thursday (business day), between 9h00 and 18h00.
 
Transportation costs
 
Unless expressly stated otherwise, the shipping costs are not included in the final price of the products ordered and the amount will be displayed in the shopping cart.
 
Accrued costs
 
If the ordered products can not be delivered to the address given by the User for facts not attributable to Yunit, the customer will be responsible for any cost increases to the Yunit have to bear to effect delivery of the order.
 
Impossibility of Delivery
 
If the User is not in the place of delivery, will be informed of the date and time when the carrier was present. There will be a new delivery attempt on the next working day. The invoice is delivered by mail within 5 working days after delivery of the products. If You do not contact Yunit within 30 days from the date of the second delivery attempt, the Yunit may consider the lost product in its favor, and is not liable to refund any amount paid.

10. Free Right Resolution / Refund / Cancellation:
 
Free law resolution
 The User has the right to free termination of the contract with the Yunit, within 14 calendar days without giving any reason.
The period for exercising the right of withdrawal will expire 14 days from the day following the day on which the User or a third party designated by him other than the carrier acquires the physical possession (i) the assets, or (ii) the last well in the event of separate delivery of goods relating to a single order, or (iii) the last lot or the last part in case of delivery of a good consisting of multiple lots or pieces.
In order to exercise their right of withdrawal, you must to communicate their decision to withdraw from this contract by an unequivocal statement (eg a letter sent by mail, fax or email) to:
Yunit SERVICES, SA
Praça de Alvalade, paragraph 6 - 8
1700-036 Lisbon
Tel .: 707 20 50 20
Fax .: 213 549 096
Email: info@yunit.pt
May, although not required, to use the model withdrawal form, sent in the order confirmation act.
For the period of withdrawal is respected, just that your communication concerning your exercise of the right of withdrawal is sent before the withdrawal period of the term.
 
Returns conditions
 
Items returned must be:
i. in perfect condition, without any damage or damage that could affect its commercial value and have signs of having been used;
ii. complete, that is, as they were delivered, including in particular instruction manuals and / or use any software, accessory or spare parts and other materials or equipment that came with the product;
iii. properly packaged in the original package;
iv. specifically in the APPLE brand products they have to be compulsorily sealed with its paper source.
No product returns will be accepted by the User whose use has caused an abnormal devaluation of their commercial value.
So far the collection returned by the Client, the User shall refrain from using the products and undertakes to keep them under above, providing and ensuring the necessary conditions for their conservation, being solely responsible for any facts, irrespective of their cause, that can destroy or damage.

According to the indications in concrete are available from Yunit, including the location and time, the user will be responsible for paying the costs of returning the goods ordered - € 12.30, even if it is the Yunit to take charge of the collection and transport thereof.
 
Effects of free resolution
 
will be reimbursed all payments made, including those previously set delivery costs or budget target (except for additional costs resulting from selection by the user of a different mode of sending least expensive type of standard delivery offered by us) without undue delay and in any case no later than 14 days from the date on which we are informed of withdrawal of this contract.
Refunds will be made using the same means of payment used in the initial transaction (except in cases where this is not possible, eg. In case of payment by ATM refunds by bank transfer via), unless expressly agreed otherwise by User; in any case, the user will not incur any fees as a result of such reimbursement.
The Yunit charge of collecting in the place of delivery, and transport the return of goods subject to the User providing all necessary information in particular time, being the User the payment of the respective direct costs of returning the goods worth 12, € 30 (twelve euros and thirty cents), including VAT, and may be set-off.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Restrictions on the right of withdrawal
 
The right to terminate the above mentioned contract does not apply to:

i. Confecionados goods according to customer specifications or clearly personalized;
ii. Goods that by nature can not be returned or are liable to deteriorate or rapidly out of time;
iii. Sealed goods unlikely to return for health protection or hygiene reasons and were unsealed after delivery;
iv. sealed audio and video recordings or sealed computer software, whatever the holder thereof, including disks, CD, DVD, computers, tablets, smartphones, that consumer has taken tamper proof seal after delivery.
v. Drinking whose price has been agreed upon conclusion of the sale and purchase agreement, the delivery of which can only take place after a period of 30 days, and whose value depends on market fluctuations which can not be controlled by the trader;
I saw. Goods whose price depends on financial market fluctuations outside the supplier of goods can not control and which might occur during the period of withdrawal;
vii. Goods that have been subject to manipulation for inspection the nature, characteristics and functioning by the User were depreciated commercially.
 In these cases, there will not be any refund and any party shall promptly comply with the agreed terms.



11. Responsibility and Exclusions:
 
The civil liability (both contractual and extra-contractual) of Yunit is limited to the amount corresponding to the price of product / service. The Yunit within the legally permissible limits, is not liable for losses or damages resulting from the breach, default or defective performance where that is not directly attributable to him by way of fraud or gross negligence is not responsible inter alia for:
i. errors, omissions or other inaccuracies relating to information available on the Website;
ii. damage caused by the fault of the User or third parties, including violations of intellectual property;
iii. for non-compliance of the manufacturer / producer;
iv. by default or defective performance resulting from compliance with court decisions or administrative authorities;
v. the cancellation or cancellation of orders;
I saw. for non-compliance, late or defective performance resulting from the occurrence of force majeure, ie situations outside the Yunit and that the same can not be controlled, such as fire, power cuts, explosions, wars, riots, civil insurrection, governmental decisions, strikes, earthquakes, floods or other natural disasters or other situations not controllable by Yunit, for example, acts attributable to manufacturers that prevent or hinder the fulfillment of obligations assumed. The Yunit is not liable for damages for loss of profits, data, use the Website or use of impossibility, lost profits, the difficulty of obtaining any substitute goods / services, or any other losses, even if it has been previously warned by user.

The Website has adequate security levels and are not the Yunit responsible for any losses incurred by the User and / or third parties due to delays, interruptions, errors, and communications suspensions they are based on factors beyond their control, namely, any weaknesses or failures caused by the communications network or communications services provided by third parties, by the computer system, the modems, the connection software or any computer virus or arising loading ("download") through infected files or contain viruses or other properties that may affect the terminal equipment of the user.

Data queries and information made on the Website are presumed to be made by the User, declining to Yunit any liability abusive or fraudulent use of the information obtained.


12. Privacy / Personal Data:

The personal data identified in the order form as mandatory supply is indispensable to the provision or provision of the service. If makes available information wrong, outdated, incomplete or false, the Yunit has the right to:
i. suspend or cancel the order;
ii. block access to the Website;
iii. not to allow future access to some of the User or any services provided by Yunit through the Website.
The User's personal data will be processed and stored and are intended to be used by Yunit under contractual and / or commercial relationship with the User and, in the event of authorization by the User for disclosure of marketing actions or marketing equipment and services available on the Website, through communications sent receipt of which is independent of the recipient's intervention. The prescribed and authorized in the order form under the User's personal data may be disclosed to third parties for the purposes of marketing, equipment and services, through any means, including by sending communications whose reception is independent of the recipient's intervention, in accordance with applicable law.

Under applicable legislation, is guaranteed to the User, free of charge, you have the right to access, rectify and update their personal data, directly or upon written request, and the right to oppose the use of same for intended purposes in the preceding paragraph, and therefore to contact the Yunit through the Customer Support Yunit Service - 707 20 50 20 or info@yunit.pt.
 
13. Risk:
 
From the time the product is shipped for delivery risks run by the user account.
 
14. Intellectual Property:
 
The Website is the responsibility of YUNITt. The contents are the Yunit or third parties, including, among others, manufacturers and providers of services available through the Website, which are protected in the field of intellectual property.

You acknowledge that any content that appears in advertising, highlight, promotion or mention of any sponsor or advertiser is protected by laws relating to copyright and related rights, the laws related to intellectual property and other proprietary protection laws, so any use of such content may only occur under the express permission of their respective owners.

You agree to respect fully the above rights, including abstaining from practicing any acts that may violate the law or those rights, such as reproduction, sale, transmission or making available to the public these content or any other unauthorized acts which concern the same content.
 
15. Guarantees:
 
The guarantee period of products sold by Yunit is, unless otherwise specified, 2 years from receipt of order. In the case of movable used, you agree to shorten the period to one year. The User must report the lack of conformity / defect within two months from the date on which it detected.
 
Repairs or replacements of products within the warranty period will be handled directly with the manufacturer thereof, or his agent in the customer's home zone, and the available contact and facilitated through the Customer Support Yunit Service - 707 20 50 20 or info@yunit.pt.
 
The User shall keep the invoice and warranty document, as proof of purchase to benefit from the guarantee.
 
Yunit disclaims any liability in connection with A:
i. charges and other liabilities related to compensation or replacement of the defective product;
ii. the failure of the repair time or replacement of such products;
iii. any damage caused by defects of goods sold.
 
16. After-sales service:
 
The after-sales service will be provided by the manufacturer of the products made available through the Website, or his representative in the User home zone.
 
17. Suspension and deactivation of the Website:
 
Regardless of any prior or subsequent communication, Yunit may, at any time, and in accordance with its sole discretion, discontinue providing the Website to one or all users. The Yunit reserves also the right to suspend or immediately terminate the access to the Website, in the following cases:
i. when the user does not respect the terms of use;
ii. when ceases the accommodation contract; or
iii. through legislation, competent authority or Internet Service Provider. The suspension or termination of the Website pursuant to the preceding paragraphs, no matter right of the User or third parties to any compensation or other compensation.
 
18. Communications:
 
You agree to receive any communication and / or notification to the address and or e-mail address ("email") indicated in the ordering process for billing purposes. In giving effect to summons and judicial notifications, including quote under judicial action to fulfill financial obligations, in accordance with Decree-Law 269/98 of 1 September, the parties agree the address indicated in the order registration form for billing purposes.
 
The User is obliged to communicate in writing any change of address indicated, within thirty (30) days from the date of the change, under penalty of considering quoted for the purposes of the preceding paragraph, the address initially indicated.
 
19. Changes:
 
Yunit reserves the right to change at any time these terms and conditions. The user however is subject to the terms and conditions applicable at the time of use of the Website and the order unless the changes result from legal imposition or competent authority, in which case it shall take effect the changed conditions, even for orders placed without prejudice to the legal limits.
 
The version in every moment into force of these Terms and its annexes is available on http://loja.portoenorte.pt site. and the user to place an order confirms that proceeded to read the terms and conditions.
 
The declaration of invalidity, illegality or unenforceability of any provision of these terms and conditions shall not affect the remaining provisions shall remain in force.
 
20. Minimum duration of the Contract:
 
The continuing execution services with periodic renewal payment, the respective contract duration and termination periods are always indicated at the time of subscribing to the service.
 
21. Clarifications and complaints:
 
The Yunit available to any contact, clarification or complaint the following contacts:
• Customer Service
• Tel .: 707 20 50 20
• Fax: 21 354 90 96
• E-mail: info@yunit.pt
 
The complaints book is available at the following address: Plaza de Alvalade paragraph 6, 8 Floor 1700-036 Lisbon.
 

22. Governing Law:
 
The Agreement is governed by Portuguese law, any dispute being settled in the Portuguese courts.